Mission 12 mois - Cloud Sales Support Manager (F / M)

Date d'entrée en poste:
Publié par:
Anissa Slama

Description du poste:

Aquent recherche pour l'un de ses clients un GAFA , un ou une "Cloud" Sales Support Manager  en Interim pour 12 mois.

Missions :​​
This is a key supporting role in the GSuite Account Management and Renewals team. You will work with GSuite partners, GCloud sales teams and GSuite customers. You proactively reach out to customers via phone, email and Hangouts to secure G Suite renewals, identify, qualify and close GSuite upsell and cross-sell opportunities. Another important part of the role is to to increase customer satisfaction, and support customers to be more productive, mobile and collaborative by increasing their adoption of the products they already subscribe to. You'll maintain relationships with customers and partner and work cross-functionally with other teams. This is an execution oriented role which includes reaching out to customers and partners, understanding current usage and barriers to adoption, understanding business and IT strategy and involving the right resources, both from the partner and the client.

* Supporting customer relationships with a set of accounts within a given sales territory.
* Connect with key stakeholders within these accounts.
* Collaborate cross-functionally with field peers to trigger, drive and and close cross-sell opportunities.
* Collaborate closely with partners.

Description du client:


Compétences requises:

Minimum Qualifications:
* BA/BS degree preferred
* Minimum 5 years experience in sales, marketing/business development at a high-tech company (SaaS sales experience.)
* Fluency in written and spoken English & French

Preferred Qualifications: 
* Skilled at initiating phone discussions and overcoming objections.
* Ability to work systematically in a one to many approach towards a large set of “long tail” customers.
* Experience selling in a tech company or startup environment
*Demonstrated ability to manage multiple tasks with shifting priorities and varying deadlines.
* Thrives on working in a high pressure and dynamic environment.
* Self-driven and independent.
* Outstanding communication and interpersonal skills.