Marketing Operations Specialist

Aperçu

Aquent is proud to partner with an innovative industry leader renowned for creating groundbreaking digital consumer experiences and engaging digital journeys. Join a team that consistently pushes boundaries, drives significant growth, and makes a tangible impact on how consumers interact with a globally recognized brand.

Are you a highly organized, adaptable, and skilled multitasker with a passion for flawless execution? We are seeking a dedicated professional to play a pivotal role in orchestrating critical seasonal initiatives and promotional campaigns across a vast international portfolio. This isn’t just a job; it’s an opportunity to be at the heart of our client’s digital success, directly shaping the consumer experience and driving operational excellence for high-visibility moments.

This is a 6-month fixed-term contract position via Aquent, with the possibility of extension.

What You Will Do

You will be instrumental in executing operational tasks that support our client’s business strategy for seasonal digital initiatives, key moments, and promotional campaigns. Your work will ensure a seamless consumer journey and directly contribute to the success of high-impact digital activations.

• Own the seasonal moments project roadmap, driving clarity and accountability across cross-functional digital teams.
• Optimize processes to enable best-in-class collaboration and seamless end-to-end execution by building strong upstream partnerships with key stakeholders.
• Communicate clear, actionable work-back plans and timelines for all major digital campaign moments.
• Drive readiness through project tracker and roadmap creation aligned with core business requirements.
• Ensure alignment on key digital promotional moments through smooth communication in dedicated cross-functional forums.
• Orchestrate the execution of key initiatives and promotions, ensuring a flawless consumer journey—including pre-live testing, real-time troubleshooting, and reporting.
• Continuously refine workflows and improve operational processes to enable smoother promo planning and activation.
• Monitor pre-season and in-season inclusion/exclusion product lists to implement accurate assortment strategies by setting up systems correctly.
• Manage promotion code execution (creation, testing, and validation) in close collaboration with Tech Operations.

Who You Will Work With

You will be an integral part of a core operations team, collaborating closely with a wide range of functions, including Brand/Marketing, Digital Platform, Digital Experience, Merchandising, Technology, Supply Chain, and Legal. You will also interact with diverse teams globally, maintaining strong partnerships.

Must-Have Qualifications

• Minimum of 3 years of professional experience in direct-to-consumer retail e-commerce with a specific focus on operational process improvement.
• Excellent organizational skills, passion for details, and ability to produce on-time quality deliverables in a deadline-driven environment while balancing multiple priorities.
• Proven track record in promotional setups, Go-Live QA testing, system validation, and maintaining accurate product inclusion/exclusion lists.
• Ability to work in a flexible environment and manage ad-hoc requests in an independent manner.
• Ability to work independently and cooperatively in a diverse group.
• Flexibility in working hours to support the business (e.g., weekends, holidays).

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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