Skip navigation

Total Rewards Operations Analyst (Benefits Ops)

Central London - Hybrid (3 days on-site)


Placement Type:



up to £76,500 per annum, pro rata (PAYE)

Start Date:

01 Jun, 2024

We’re working in partnership with a global tech giant to hire a talented Total Rewards Operations Analyst for a 12-month contract, offering up to £76,500 per annum, pro rata (PAYE) – 35 hrs per week. 

Come join our tech client’s Employee Experience team as a Total Rewards Operations Analyst, reporting to Sr Manager, Rewards Operations. In this role, you will leverage your unique position at the intersection of all the global Rewards functions (Compensation, Benefits, Global Mobility) to enhance the overall team by supporting vendor management, project management, presentation development, reporting, and data collection. 

You will lead cross-functional projects, with business requirements driven by one of the Rewards functions and partner with other teams across EX (HR) including: ERC, Business Partners, Employee Communications, Procurement & Supplier Management, and TechOps.

The ideal candidate shouldn’t expect one day to be the same as the previous, but will have some core BAU responsibilities.


Vendor Management:

• Leads the vendor relationship with our global benefit administration platform working closely with internal stakeholders and vendor contacts to ensure the system is meeting the needs of the business.

• Supporting our global and regional benefit program managers with operational components of their programs within the system.

Project Management:

• Manages the project and resources required to deliver, including (but not limited to) managing the timeline, resource allocation, and client expectations.

• Creates, maintains and delivers project plans.

• Keeps the project team informed of risks, weaknesses or opportunities that could impact the success of the project and escalates to upper management as appropriate.

• Makes recommendations for changes/adaptations to project plan based on changing data or conditions.

• Provides timely and accurate reporting of project status.

• Holds team members accountable for their commitments, milestones, and deliverables.

• Tracks open issues and escalates to management to determine the impact on decisions and negotiate trade-offs.

Additional Responsibilities:

• Develops PowerPoint slides or presentations for projects & other ad hoc requests.

• Process assigned Workday tasks

• Support other Rewards Operation Team members on projects that may include, but are not limited to: SLA metric reporting, system testing, and gathering data and metrics


• Excellent English written and verbal communication skills

• Excellent presentation & PowerPoint skills

• Excellent Excel skills

• Meticulous, organized, detail-oriented approach to work

• Strong project management and expectation management skills

• Experience in the planning and execution of multiple projects with overlapping schedules and diverse stakeholders


• Minimum 3 years of human resource experience

• Experience working with a global benefit administration platform

• Experience with international benefit programs

• Professional experience in a project management role preferred

• Experience with Workday preferred

• Experience compiling, analyzing, and reporting employee and vendor metrics


• Bachelor’s degree or equivalent in Human Resources, finance/accounting, communications, business, information sciences, or related field preferred

If It sounds like you, apply now! 

The next steps will be shared with shortlisted candidates by EOD on Thursday 9th May 2024.

We’re looking forward to hearing from you!

Client Description

A multinational cloud-based software company specialising in a series of products designed to drive creative innovation across multimedia. Used by millions around the world for personal and professional use across all industries.


Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.