Tech Sales Representative

Aperçu

As an Account Executive Tech Sales, you practice and embody selling in both internal and customer settings. You use your working knowledge of platforms and other marketing technologies to help your team by identifying and enabling longer-term opportunities, contributing to joint business plan development, account-level strategy, and annual activation plans, and developing new relationships and revenue streams. You support your team in sales strategy development, pitching, customer and partners relationship growth, and opportunity sizing. You contribute to cross-team collaborations to support customer and partners growth, align on opportunity/project timelines and goals, and ensure solutions are presented to them. You develop relationships with customers and partners, acting as a point of contact.

Responsibilities include:
– Help serve as a strategic partner to customers to manage and analyze customer interactions and data to improve customer service relationships, assist in customer retention, and drive sales growth.
– Support identification of revenue and growth opportunities within the market and customer. Partner with internal stakeholders to determine and drive the sales, revenue growth, potential of opportunities, and marketing efficiency, as well as the incremental investment recommended to achieve customer business outcomes.
– Help draw interpretable insights from deep dives and data analysis, provide data-driven strategic and tactical recommendations to customers, partner teams, and leadership based on analysis and utilize insights to influence others and drive change.
– Support the development of strategies and tactics for creating account plans in collaboration with internal stakeholders and adjust plans as appropriate.
– Support team in identifying customer business objectives and setting sales strategies for specific markets and customers in collaboration with internal partners (e.g., account managers, product specialists) based on research and understanding of the customer.
– drive key contributions to sharing and scaling of successes, opportunities for improvement, best practices, and learnings internally and externally as appropriate (e.g., case studies, industry events, training contributions).
– Create joint business plans for new business customers based upon client business objectives to help create deeper relationships with key stakeholders, with limited guidance. Ensure progress is being made against revenue goals.
– Start to develop a network with a function locally. Support opportunities to collaborate internally to strengthen internal communication.
– Help serve as a strategic partner to customers to build, grow, and maintain high impact and long-lasting relationships with customers by understanding the client’s opportunities and challenges. Share point of view on industry insights, consumer trends and best practices to help strengthen and grow relationships.
– Help act as a point of contact for customers/agencies around all key areas (e.g., training, product enhancement, global/regional campaigns). Support cross-functional effort to identify, escalate and solve customer issues with limited guidance.
– Support team in crafting and delivering solutions to customers and agencies to achieve customer business objectives and drive revenue growth.

Minimum role qualification requires proficiency in:

– 10 years of experience in the industry
– Great sales acumen
– Industry Knowledge & Analysis
– Data-driven analysis and reporting
– Situational leadership
– Customer conversations
– Sales/partnership strategy and techniques
– Operations management strategy
– Persuasion skills
– Customer Research
– Sales tools
– Opportunity and pipeline management
– Team Management
– Stakeholder management strategy
– Consultative skills
– Technology platform knowledge